“How employees treat customers is a reflection of how leaders treat employees. If you want your employees to be good to your customers, be good to your employees.”
Indiscipline, in its simplest terms, is lack of control or discipline. It’s transgression of some established and definite rules. It’s committing of acts that violate a law or command or moral code. In terms of a business organization, it is violation of rules and regulations. It is an act which is prejudicial to the interest of employers leading to impair a business organization. There are several causes of indiscipline among the employees. Some of them are mentioned herein.
The factors that overshadow the minds of the employees play an important role in leading them to be undisciplined in the workplace. Poverty, frustration, or a state of being in debts are such factors that not only cause them to misbehave with others but can also make them nervous or disturbed. In such situations, it is difficult for them to think about the constructive ways or working in a peaceful manner.
Indiscipline is generally created because of unfair practices in the workplace. Such as, wage differentials, unfair declaration or nonpayment of bonus.
Job role overload, underload or job ambiguity can be some of the causes of indiscipline among workers. If there is a lot of ambiguity as to which tasks should be performed and which should be excluded and if it makes unclear as to whom and when an employee should report, it becomes a great cause of stress and undisciplined behavior.
Similarly, role-overload and role- underload are such situations that lead to the employees to be undisciplined at work. The former indicates that the employees are expected to do the tasks which are beyond their capacity and the time permits them to perform such tasks, while in case of latter, they have too little work to do – Frustration in both situations is bound to develop leading them to adopt unethical behavior.
It happens quite often that the employees face problems as different groups of people have different expectations from them in an organization and it is difficult for the employees to fulfill dissimilar expectations at the same time in such situations. These inconsistent expectations are associated with the role which is called as role-conflict- causing disturbance creates indiscipline among the employees.
One of the greatest causes of Indiscipline among the employees or leading them to misconduct is that they do not consider the job placement process as proper. Such as, non-placement of the right persons on the right jobs; not providing appropriate opportunities to employees, for professional growth and development, who are suitable for particular jobs in terms of their qualification and experience and training.
Improper service conditions of defective communication process by superiors can also lead to indiscipline. Besides, ineffective leadership style can be one of the causes for employees to involve in misconduct.
It is thus important for a business management to determine in its standing orders as to what shall constitute the acts of misconduct and at the same time, suggest the ways to resolve the matters. It would be of great importance if employees who are involved in misconduct should be provided an opportunity to explain themselves. This would not only help in being aware of the causes, but would also lead to come to firm decision about the situations.
K. A. Fareed (Fareed Siddiqui)
Writer, Trainer, Author, Blogger, Software Developer
BBA, MBA-Finance, MPhil-Financial Management, (MSc-Software Engineering)
Post Graduate Diploma in Computer Applications and Programming
Certificate course in English language proficiency
Level 1 – Leadership and Management ILM – UK
Individual Member of Institute of Management Consultants of India