“The way you communicate reveals everything about you. Words are the clothes your thoughts wear.” – Amanda Patterson
Communication is one of the most important aspects of a business organization leading it in the direction of desired success by way of making others react with ideas, facts, thoughts and feelings.
One the one hand, effective communication is very necessary to be established in a business organization to provide required information and develop understanding among all the employees, so that the efforts may be made collectively, effectively and efficiently. On the other hand, it is also important to eliminate the chances of spreading misinformation, ambiguities, conflicts or unnecessary stressful situations, while maintaining a smooth coordination and cooperation between all the levels of a business organization. In doing so, it is essential to overcome the barriers of communication. Some of the common barriers to effective communication in a business organization are discussed below.
Noise barriers: It refers to a loud, surprising, irritating or unwanted sound that disrupts the effective communication process. It may be from telephone interruptions that cause disturbance in the process of communication.
Choice of inappropriate channel: In accordance with the importance and the intensity of the message, a proper channel must be selected. If a poor channel is selected, it is likely that the message gets distorted or does not have the desirable effect.
Information overload:Care must be taken when providing the amount of information to others lest they may lose it due to the information being overloaded. It is worth mentioning that while managing the people, a manager must make out how capable is a particular employee in processing the message and how much information can be provided to him or her.
Poor Timing: Although urgent needs of a business do not specify any timing, there may be some rare cases. However, the timing of providing a particular message to others should be appropriate. If the information is communicated at the eleventh hour, it may result in resentment and causing the employees to lose the interest in performing particular activity.
Physical distractions: physical distractions may cause disturbances to the effective communication process. Such as, telephone interruptions or visitors walk in on the manager and subordinates in the middle of a discussion.
Improper and inadequate information:one of the facts that spells the difference between effective and ineffective communication is the quality of a message. A good message contains meaningful and appropriate information while it incorporates language rules with proper choice of words. A poor message whether spoken or written does not produce intended effect, while it creates ambiguity and leads to misinterpretations.
Maintaining a good body language attracts positive responses from others, whereas displaying poor body language not only makes bad impression on others, but also takes somebody’s attention away from the effective communication process. Besides, good listening skills lead to full apprehension of a message, while poor listening distorts the message. However, care should be taken to overcome the barriers to the effective communication, so that the desired goals and objectives of a business organization may be attained successfully.
In addition to what has been stated above, there are some barriers to effective communication. They are as follows:
Lack of common ground
Lack of sincerity
Lack of authority
Lack of clarity
Poor Presentation skills
Lack of receptiveness
K. A. Fareed (Fareed Siddiqui)
Writer, Trainer, Author, Blogger, Software Developer
BBA, MBA-Finance, MPhil-Financial Management, (MSc-Software Engineering)
Post Graduate Diploma in Computer Applications and Programming
Certificate course in English language proficiency
Level 1 – Leadership and Management ILM – UK
Individual Member of Institute of Management Consultants of India