“If you think you can do it, that’s confidence; if you do it, that’s competence.”
A manager is interested in building employee competencies, as he knows well that enhancing employee competencies is to lead the business organization towards unceasing success.
In fact, there are many ways in which the employee competencies are developed. Some of the important ones are mentioned in this article.
Competence is the ability of an individual to do a job properly. A competency is a set of defined behaviors that provide a structured guide enabling the identification, evaluation and development of the behaviors in individual employees.
Most importantly, a manager needs to identify the existing problems and issues that make the performance of the employees slow or unproductive. In this way, the identification of problems is halfway to success to be attained. Once the problems associated with undesired results are acknowledged, it is easy to propose changes and development so as to guide the employees accordingly.
The knowledge, skills or the qualifications of the employees, which are required to carry out the related tasks, have a lot to do with the performance of the employees. It is thus very essential to let the employees enhance their qualifications and skills through suggested courses or training and development programs, so that on the basis of the acquired knowledge, skills, understanding and improved competence level, they can work in a desired way.
It is also important for a manager to pay attention on strengthening the relationship with the employees. A strong relationship between a manger and the employees is very much helpful for organizational development and success. If an employee lives a satisfying life, he will show a satisfactory performance in the organization. Maintaining a strong relationship with the employees would lead a manager to encourage them to discuss with him about their personal problems. It must be borne in mind that employee competence level is, to a great extent, affected if the employee is facing any personal problems. In this way, helping them in overcoming their personal problems is to help the organization itself in working in a way as wanted.
Leading the employees towards building their competence level involves identifying the existing problems and proposing the action plans accordingly. It then necessitates evaluating the performance whether it is in the same way as has been expected of or not. It would thus lead a business organization to strengthen employee competencies effectively and efficiently.
K. A. Fareed (Fareed Siddiqui)
Writer, Trainer, Author, Blogger, Software Developer
BBA, MBA-Finance, MPhil-Financial Management, (MSc-Software Engineering)
Post Graduate Diploma in Computer Applications and Programming
Certificate course in English language proficiency
Level 1 – Leadership and Management ILM – UK
Individual Member of Institute of Management Consultants of India